ISO/IEC 20,000 Foundation Course
The 2 ½* day ISO/IEC 20000 Foundations Certification course is designed to provide knowledge
of what an IT service management system is and the minimum requirements that
service providers should aspire to within the context of ISO/IEC 20000.
Candidates are made aware of the contents of the ISO/IEC 20000 standard, its
practice-oriented implementation in the form of a management system, including
the relationship with other relevant standards, and the best practices, methods
and frameworks associated therewith.
This course is offered during the day and in the evening*. Day sessions typically run from 8:30 AM - 5:00 PM local time; evening sessions are from 5:30 PM - 9:00 PM local time. Times are subject to change. Please review your course confirmation letter carefully for class meeting times.
Location Information
Details about our nationwide training locations are available here.
Cost
Retail: $1,550.00 USD | Government: $1,240.00 (use discount code "FEDRATE" at checkout; subject to all terms and conditions.)
Discounts are available for group registrations. Please call our Education Manager at (703) 766-5049 for information.
Select a course location and date below to register for your course. By registering for a course, you voluntarily and freely accept all terms and conditions of registration, which may be reviewed by clicking here.
*Evening courses are conducted over 4 sessions with shorter meeting times.
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