Education

Education

Accredited ITIL® Training

XaSystems is an EXIN accredited ITIL training provider. Courses are available for ITIL version 2, ITIL version 3, and the ITIL version 3 Bridge Courses. All of our ITIL courses include the certification exam.

There are 3 certification levels in ITIL: Foundations, Practioner, and Service Master/Service Manager. XaSystems provides training at all levels for all available courses.

Our courses not only transfer the knowledge necessary to understand and support ITIL disciplines, but also on the critical inter-relationships of those disciplines that are essential for effective and successful Service Delivery and Support Management.

About ITIL

The Information Technology Infrastructure Library (ITIL) is a consistent and comprehensive framework of Best Practices for IT Service Delivery and Support Management. ITIL was developed by the British Government's Office of Government and Commerce (OGC) as a Best Practice approach for IT Service Management. It is non-proprietary (Public Domain) and is currently in use by over 50,000 commercial businesses, governments, non-profit institutions throughout the world. ITIL is recognized as the de-facto standard for Service Management to improve the quality, reliability and maintainability of IT Infrastructures.